Blog

If you’re a healthcare provider, you’ve probably heard of HCAHPS scores. But what do they entail? Why are they important? HCAHPS (the Hospital Consumer Assessment of Healthcare Providers and Systems survey) is a tool that measures patient satisfaction. It’s used to assess the level and quality of care patients receive in hospitals across the country. […]

Cancer care is constantly evolving, and healthcare providers must stay up-to-date on the latest treatments and technologies. The Centers for Medicare & Medicaid Services (CMS) has unveiled the Enhancing Oncology Model (EOM) to improve quality care while reducing costs. The EOM is a 5-year voluntary model, beginning on July 1, 2023, that encourages care providers […]

Did you know that patient education is essential to quality cancer care? The American Society of Clinical Oncology (ASCO) emphasizes that making patient education a crucial part of their Quality Care Model is essential. The Centers for Medicare & Medicaid Services rolled out the Radiation Oncology Model (ROM) in January 2022, which included the requirement […]

Communication is key to a successful patient engagement strategy. Healthcare organizations must establish effective communication channels to keep patients informed and involved in their care. When patients feel like they are part of the decision-making process and have a voice in their care, they are more likely to be engaged in their treatment. Patient-self reporting […]

Ranked Number 47 Among Fastest-Growing Company in North America Guideway Care is honored to be named a Deloitte Technology Fast 500™ company for 2022, a highly prestigious award recognizing the fastest-growing technology innovators throughout North America. Read more in our latest press release here. The Deloitte Technology Fast 500™ distinction reflects the dedication of the […]

According to the Agency for Healthcare Research and Quality (AHRQ),  patient experience entails all interactions shaped by an organization’s culture that affect patient perceptions across the continuum of care. Patient-centered care is essential in providing patients with the best healthcare and quality of life. To accomplish this, healthcare centers should involve patients in their decisions, […]

The Enhancing Oncology Model (EOM) initiative from the Centers for Medicare and Medicaid Services (CMS) to improve care quality, reduce costs, and provide better outcomes for cancer patients receiving treatment. This 5-year voluntary oncology care model will begin on July 1, 2023, and will improve quality, access, and value across the oncology care continuum. OCM […]

Looking to improve your healthcare organization’s quality and efficiency? Check out BPCI Advanced. In 2013, the Center for Medicare and Medicaid Innovation (CMMI) created the Bundled Payments for Care Improvement (BPCI) program to improve healthcare quality and lower costs. BPCI Advanced is an extension of this program, allowing participants to reduce healthcare spending while improving […]

Guideway Care’s chief executive officer, Craig Parker, will co-present with David Randall, chief strategy officer, UAB Health System at the Health Insights Fall 2022 Forum, Thursday, October 27, New Orleans, LA. Parker will share Guideway Care’s perspectives and experiences in alternative patient interaction methods – from care at home to non-clinical navigation, and will share […]

Customer-centric healthcare is now a mandate for all stakeholders in healthcare delivery. Patients – the ‘customers’ who are the consumers of healthcare services – matter most. These tenets of healthcare consumerism are embedded in the Guideway Care holistic approach to patient-centric care. Built upon a powerful foundation of specially trained and managed care guides, evidence-based […]

Dr. Partridge invited to present Commission on Cancer Oncology Lecture at 2022 Clinical Congress, American College of Surgeons We are thrilled to share this news: Guideway Care’s chief medical officer, Dr. Edward Partridge, a former president of the American Cancer Society, will present the Commission on Cancer Oncology Lecture at Clinical Congress 2022, American College […]

The Centers for Medicare and Medicaid Services (CMS) is set to launch the Enhancing Oncology Care Model (EOM) on July 1, 2023. With comprehensive and coordinated cancer care, the new model plans to improve the quality of care and reduce overall costs for Medicare beneficiaries with cancer. EOM participants must meet a set of five […]