Blog

The rise of digital technology has transformed healthcare, with telehealth emerging as a convenient and accessible solution. Yet, despite its benefits, healthcare providers face a significant challenge: patients missing telehealth appointments. Let’s explore the main reasons behind this issue and discuss potential solutions to ensure patients receive the care they need. Technical Hurdles and Patient […]

Technology changes how we talk to each other, and in healthcare, it’s transforming how doctors and clinics connect with patients. Today, technology ensures that every message, whether it’s a simple appointment reminder or a vital health update, reaches patients directly and efficiently. This direct line not only keeps patients informed but also streamlines their access […]

Patient engagement is essential in healthcare, moving past just giving medical care to making an interactive space where patients feel appreciated. But what’s the link between patient engagement and patient retention? Healthcare providers that make engaging with patients a top priority have lower rates of patients leaving. Keeping a patient you already have is up […]

Key Points Patients who are high utilizers of healthcare services, also known as multi-visit patients (MVPs) or frequent flyers, statistically drive up readmission rates and strain clinical resources of hospitals and emergency departments. Multi-visit patients account for more than half of all readmissions in the United States. Readmission costs to Medicare is reported at $26 […]

Key Takeaways: Throughout the healthcare ecosystem, there is increasing recognition of the struggles that cancer patients face to overcome health inequities attributed to social determinants of health (SDoH) and other non-clinical barriers to accessing quality care. In fact, the American Cancer Society acknowledges that a prognosis for cancer is correlated with the quality of care patients […]

A recent feature article authored by Craig Parker, CEO, Guideway Care, and published in Medical Economics describes the multiple challenges faced by rural hospitals, issues that have gained national attention. The ongoing closures of rural hospitals across the United States are putting vital healthcare services at risk, leaving many Americans with limited access to essential […]

The healthcare industry has seen a seismic shift toward patient-centric care. Healthcare user experience plays a pivotal role in this transformation, directly affecting patient satisfaction and, ultimately, retention. This article aims to shed light on how enhancing the healthcare user experience can significantly improve patient retention. We’ll also discuss how retaining patients through user experience […]

Key Points: In a recent publication in Medical Device News Magazine, Tina Graham, COO of Guideway Care, dives into the transformative potential of the company’s groundbreaking care guidance program. This approach is revolutionizing care management, benefiting both healthcare providers and patients by addressing critical challenges and fostering a more efficient and equitable healthcare landscape. Empowering […]

In the ever-evolving world of healthcare, payers are constantly seeking innovative solutions to enhance the quality of care while minimizing costs. One such solution that has gained significant attention is bundled payments. This article aims to shed light on bundled payments benefits, why they are an increasingly popular option for healthcare payers, and the importance […]

Key Points: Guideway Care’s groundbreaking Care guidance program has garnered significant attention in the healthcare community, earning a featured spot in the August issue of the Association of Cancer Executives (ACE) Newsletter. This spotlight highlights the program’s revolutionary approach to advancing health equity and improving patient outcomes, particularly in the context of cancer care. Let’s […]

In healthcare, the focus has shifted from a disease-centered to a patient-centered approach. This transformation isn’t merely a change in terminology but a complete overhaul of how healthcare providers interact with patients. Guideway Care believes that the eight principles of patient-centered care serve as the bedrock for this new paradigm. This article aims to explain […]

Key Points: We are thrilled to share our recent contribution to babyboomers.com, where we explore the importance of care guidance in supporting seniors with Mild Cognitive Impairment (MCI). As the baby boomer generation ages, cognitive changes become more pronounced and conditions like MCI become increasingly prevalent. MCI is a common condition characterized by a slight […]