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Care Guidance Programs: Transforming Chronic Care Management for a More Equitable Future

We’re excited to share a recent article published in Medical Economics by Tina Graham, COO of Guideway Care, that sheds light on the transformative potential of care guidance programs in the realm of chronic care management (CCM). CCM plays a pivotal role in bridging the gap between healthcare providers and their vulnerable patients. Those at […]

Guideway Care In Group Practice Journal!

Discover how the payvider model is revolutionizing healthcare delivery in the United States in our article published in Group Practice Journal, an American Medical Group Association (AMGA) publication. Introductory paragraph below and read the full article here: May / June Issue of Group Practice Journal Providers and payers in the U.S. healthcare system have been […]
Craig Parker

Guideway Care CEO, Craig Parker, Selected to Present at Health Insights Fall Forum, Addresses Growing Need for Alternative Care Approaches

Guideway Care’s chief executive officer, Craig Parker, will co-present with David Randall, chief strategy officer, UAB Health System at the Health Insights Fall 2022 Forum, Thursday, October 27, New Orleans, LA. Parker will share Guideway Care’s perspectives and experiences in alternative patient interaction methods – from care at home to non-clinical navigation, and will share […]

Guideway Care Blog

A Strategic Approach to Episode Selection in BPCI Advanced

The Bundled Payments for Care Improvement (BPCI) advanced program enhances the quality of care and reduces costs through bundled payment models. Participants usually choose from 29 clinical episode types initiated by inpatient services and three initiated by outpatient services. This program offers flexibility, allowing participants to focus on strengths and capabilities. If you want to […]

What Is the Difference Between Patient Satisfaction and Quality Scores?

Hospitals are continually improving patient satisfaction and quality. While some organizations assume high-quality care will lead to high patient satisfaction, the situation is often more complex. To address both effectively, hospital quality leaders must understand the difference between patient satisfaction and quality scores. Understanding Patient satisfaction Patient satisfaction refers to how patients perceive their experience […]
Exploring the Different Types of Cancer Navigators

Exploring the Different Types of Cancer Navigators

Cancer is a complex disease that requires a coordinated approach to care. An oncology navigator is crucial in supporting patients through the rigorous healthcare system, helping them understand their diagnosis, treatment options, and available resources. Different kinds of cancer navigators undergo varying training and backgrounds, leading to specialized skills. Understanding these variations can help patients […]
Distinguishing HCAHPS From the Overall Customer Experience

Distinguishing HCAHPS From the Overall Customer Experience

While the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is a significant tool in measuring patient satisfaction, it represents a single aspect of the overall patient experience. Understanding the differences between HCAHPS and the patient experience is crucial for healthcare providers dedicated to improving patient experience. Here are the distinctions between these […]
Essential Questions to Ask Your Oncology Nurse Navigator

Essential Questions to Ask Your Oncology Nurse Navigator

Cancer is a challenging and often overwhelming disease, requiring a team of healthcare professionals to provide comprehensive support. A professional oncology nurse navigator (ONN) is vital in bridging the gap between a patient’s primary care team and oncology specialists. These trained care providers guide patients through the complex healthcare system, offering support and resources at […]
Understanding the Impact of HCAHPS Surveys on Hospitals

Understanding the Impact of HCAHPS Surveys on Hospitals

Did you know that over 7,000 patients daily respond to the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey? Since 2002, HCAHPS has become a crucial measurement tool for ensuring successful healthcare navigation. This survey provides a standardized method for collecting and reporting patients’ perspectives on hospital care. For healthcare organizations striving to […]
Doctor And Coordinator Discussing New Avenues While Pointing At A Device

Revolutionizing Chronic Care: Guideway Care’s Tina Graham Explores New Avenues in Group Practice Journal

We’re excited to share the latest insights from Guideway Care, as featured in Group Practice Journal. Tina Graham, COO, Guideway Care, delves into the transformative role of chronic care guidance within group practices, uncovering new revenue opportunities and enhancing patient connections. The Landscape of Chronic Care Management Tina starts by highlighting the evolving landscape of […]
Hand Holding A Block

Guideway Care: Pioneering Healthcare Solutions Beyond Boundaries

At Guideway Care, innovation is not just a buzzword; it’s at the heart of what we do. We’re excited to share a recent feature in Employee Benefit Plan Review, written by our visionary CEO, Craig Parker, JD, CPA. The article delves into the transformative role of Care Guidance, redefining patient navigation and support in today’s […]
Elderly Woman Talking On A Call

Revolutionizing Patient Care: The Power of Care Guidance Beyond Lay Navigation

In a recent article published in Healthcare Business News, Craig Parker, CEO, Guideway Care, delves into the transformative role that care guidance plays in addressing non-clinical factors that contribute significantly to patient issues, totaling up to 80%. The focus on patient navigation programs often falls short, emphasizing engagement but lacking meaningful patient activation. The Challenge […]
Woman And Man Giving High Five

Breaking Barriers, FuelingGrowth: Guideway Care Ranks 83rd on Deloitte’s Fast 500 List

Guideway Care is Reshaping Healthcare with a Focus on Equity and Efficiency We are thrilled to announce our impressive ranking as the 83rd fastest-growing company in North America on the 2023 Deloitte Technology Fast 500™ list. This marks the second consecutive year that Guideway has secured a spot on this prestigious list. Additionally, we take […]
Why You Can't Afford To Ignore Healthcare Navigation

Navigating the Intricacies of Healthcare: Why You Can’t Afford To Ignore Healthcare Navigation

The healthcare system can be a labyrinth, leaving patients feeling lost and overwhelmed. This is where healthcare navigation comes into play. It’s a service designed to guide patients through the complexities of healthcare, from finding the right doctors to understanding insurance benefits. But why has healthcare navigation become so crucial in recent times? What Is […]
Taking Proactive Steps to Tackle Health Equity in Oncology

Taking Proactive Steps to Tackle Health Equity in Oncology

In the ever-evolving field of oncology, one issue remains constant: the need to address health equity in oncology. While advancements in treatments and technologies have been monumental, not everyone has equal access to these life-saving options. This article aims to shed light on the actions that can be taken to ensure health equity in the […]

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News

Care Guidance Programs: Transforming Chronic Care Management for a More Equitable Future

We’re excited to share a recent article published in Medical Economics by Tina Graham, COO of Guideway Care, that sheds light on the transformative potential of care guidance programs in the realm of chronic care management (CCM). CCM plays a pivotal role in bridging the gap between healthcare providers and their vulnerable patients. Those at […]

Guideway Care In Group Practice Journal!

Discover how the payvider model is revolutionizing healthcare delivery in the United States in our article published in Group Practice Journal, an American Medical Group Association (AMGA) publication. Introductory paragraph below and read the full article here: May / June Issue of Group Practice Journal Providers and payers in the U.S. healthcare system have been […]
Craig Parker

Guideway Care CEO, Craig Parker, Selected to Present at Health Insights Fall Forum, Addresses Growing Need for Alternative Care Approaches

Guideway Care’s chief executive officer, Craig Parker, will co-present with David Randall, chief strategy officer, UAB Health System at the Health Insights Fall 2022 Forum, Thursday, October 27, New Orleans, LA. Parker will share Guideway Care’s perspectives and experiences in alternative patient interaction methods – from care at home to non-clinical navigation, and will share […]