The ability of Care Guidance to address the non-clinical factors impacting patients makes it an effective tool in both improving patient loyalty/reducing leakage and reducing costs. Areas where Care Guidance makes a big impact include:
Increase patient loyalty and decrease the number of patients who migrate to a competing hospital.
Reduce unnecessary readmissions along with resulting HRRP penalties.
Reduce ER utilization, with a focus on uncompensated and Medicaid patients.
Improve performance under OCM/OCF models, reduce patient migration, reduce missed appointments, increase patient satisfaction.
Improve performance in bundled payment arrangements and capture significantly more shared savings.
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