Elevating the Patient Experience
Guideway Care helps hospitals extend support to patients beyond hospital walls—improving patients’ and providers’ experiences and outcomes, improving provider efficiency and satisfaction, and helping care organizations execute quality care initiatives that impact revenue.
Building an effective, economically feasible guidance program that bridges the gaps patients experience in their care journey has proven difficult for many hospitals. The traditional models that utilize costly clinical resources and ill-suited technology platforms have failed to address the numerous non-clinical issues that can ultimately lead to adverse clinical outcomes and lack of alignment with Alternative Payment Models (APMs), as well as the financial impacts caused by poor patient satisfaction and provider burnout.
Guideway Care offers a proven, technology-enabled care guidance program that combines people and a technology platform to help care organizations redesign care delivery in a way that can help get nurses back to actually nursing! Our comprehensive solution–platform and people–integrates with a hospitals’ current care teams and unifies patient data from across the system, allowing hospitals to quickly and efficiently provide individualized, disease-specific support to patients where and when they need it.