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  • Care Guidance solves issues for patients, increases adherence to instructions, increases satisfaction and improves outcomes.

Increasing Patient Loyalty, Reducing Costs

Guideway Care is proven to increase patient loyalty and satisfaction, as well as reduce costs associated with unnecessary utilization. Results include:

Increased Patient Adhesiveness and Satisfaction

Reductions in Unnecessary Readmissions

Reductions in Unnecessary Utilization for Cancer

Where Care Guidance Makes an Impact

The ability of Care Guidance to address the non-clinical factors impacting patients makes it an effective tool in both improving patient loyalty/reducing leakage and reducing costs. Areas where Care Guidance makes a big impact include:

Patient Loyalty
PATIENT LOYALTY

Increase patient loyalty and decrease the number of patients who migrate to a competing hospital.

Readmissions
READMISSIONS

Reduce unnecessary readmissions along with resulting HRRP penalties.

ER Visits
ER UTILIZATION

Reduce ER utilization, with a focus on uncompensated and Medicaid patients.

Cancer
CANCER

Improve performance under OCM/OCF models, reduce patient migration, reduce missed appointments, increase patient satisfaction.

Bundles
BUNDLES

Improve performance in bundled payment arrangements and capture significantly more shared savings.

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