Proven Results
Guideway Care bridges gaps in the care experience, giving patients a less troubling and difficult care journey, a higher quality of life, and often less cost while maintaining the best quality of care. The health system receives an easier, more seamless patient interaction and can provide a more comprehensive continuum of care, filling gaps in communication, understanding, scheduling, outreach, education and knowledge exchange.
The Guideway Care program produces substantially lower costs, improved satisfaction, lower stress, higher quality, and a superior total experience for the patients, their families, and their care teams. Guideway’s care guidance program was developed and tested by the UAB Health System Cancer Community Network. Research conducted by UAB validated the efficacy of the program and demonstrated the following improvements:
Citations available upon request.
Whole-Person Health
Clinical healthcare is only one factor in a person’s overall health. A recent research paper by the Kaiser Family Foundation noted that health care accounted for only 10% of the factors leading to premature death, while social and environmental factors combined with individual behaviors made up a total of 60%. Healthcare providers have struggled to find effective ways to impact these non-clinical factors that are so important to their patients’ health. As the move to value-based purchasing and alternative payment models accelerates, providers are increasingly accountable for a patient’s whole health, not just their healthcare.
Guideway’s proven care guidance program offers providers the leverage they need to support their patients and thrive under value-based systems of care. Through face-to-face and technology-supported interactions, care guides provide patients the support they need while creating real behavioral change, as well as uncovering and addressing the barriers hidden within social determinants of health. In short, psychosocial support meets the challenge created by social determinants at the individual patient level.
Impact of Various Factors on Risk of Premature Death
In order to improve the health of a population, you have to address the needs of a patient. In order to effectively address the needs of a patient, you need to treat their whole health as a person. Addressing whole health requires organizations to engage people before they become patients–that is, before they have an acute need for healthcare. Traditional navigation programs typically only address a small portion of an individual’s care journey, and are difficult to scale beyond patients who are already in need of acute care.
Guideway Care offers a comprehensive, proactive solution that goes beyond the partial, reactive solutions of traditional navigation programs. Guideway’s services are built on a library of evidence-based protocols, and supported by a full care guidance technology platform. The program’s infrastructure, along with the support of its “digital valet,” allow Guideway’s care guidance program to be both infinitely scalable, and fully complete in its approach to whole-person health.
