The Guideway Care Blog

ePROs: What are Electronic Patient Reported Outcomes? Woman on Smartphone

ePROs: What are Electronic Patient Reported Outcomes?

The term patient-reported outcomes (PROs) refers to a health outcome directly based on patient self-reporting. PROs are a key aspect of clinical trials and treatments, and in modern health care set…
What Is Person Centered Care, and How Can it Improve Healthcare? Doctor Talking to Patient

What Is Person Centered Care, and How Can it Improve Healthcare?

Numerous studies have shown correlations between patient satisfaction and outcomes—two key performance indicators for medical organizations. Due to these trends, as well as an increasing recognitio…
How Can Nurses Improve Patient Satisfaction? Nurse Holding Patient's Hand

How Can Nurses Improve Patient Satisfaction?

Nursing staff, including registered nurses, nursing aid, and nursing managers and directors, play an integral role in a patient’s experience within any health care setting. As such, these care prov…
Improving Patient Satisfaction - Patient Talks to Receptionist at Check-in Desk
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Improving Patient Satisfaction: 5 Low-Cost Strategies

Today’s healthcare organizations are saddled with the challenging task of balancing medical outcomes, budget constraints, and patient satisfaction. While certain factors affecting patient satisfact…
What are Social Determinants of Health?
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What are Social Determinants of Health?

Social determinants of health (SDOH) is a term used to describe the conditions where people live, learn, work, play, and age that directly affect their health outcomes and risks. While the ability …
6 Strategies for Decreasing Nurse Burnout
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6 Strategies for Decreasing Nurse Burnout

Nurse fatigue and disengagement can pose serious problems for healthcare organizations, and a recent survey from Kronos found 63% of nurses say their job has caused burnout. The survey also found t…
Reducing Physician Burnout: 5 Strategies
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Reducing Physician Burnout: 5 Strategies

Burnout, often defined as mental and physical exhaustion caused by excessive work-related stress, is a common issue in many professions, especially healthcare. In particular, nurses and physicians …
Health Literacy and Hospital Readmission Rates
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Health Literacy and Hospital Readmission Rates

Readmission rates are a concern for many hospitals, as admitting the same patient multiple times is costly, and, if readmission rates for the facility are higher than average, it can lead to penalt…
Gaps in Care

4 Strategies for Closing Gaps in Care

To improve quality scores and patient outcomes, healthcare organizations often need to implement strategies that close gaps in care. When there are gaps in patient care, individuals are more likely…