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Improving Patient Satisfaction - Patient Talks to Receptionist at Check-in Desk

Improving Patient Satisfaction: 5 Low-Cost Strategies

Today’s healthcare organizations are saddled with the challenging task of balancing medical outcomes, budget constraints, and patient satisfaction. While certain factors affecting patient satisfaction will require ample time and resources to resolve, there are a number of small, inexpensive ways to improve patient satisfaction within various healthcare facilities. The Importance of Patient Experience In...

Patient Engagement, Patient Experience, Patient Satisfaction

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What are Social Determinants of Health?

What are Social Determinants of Health?

Social determinants of health (SDOH) is a term used to describe the conditions where people live, learn, work, play, and age that directly affect their health outcomes and risks. While the ability to influence these factors has traditionally been viewed as something outside the role of clinical care, government initiatives are placing increasing responsibility for a patient’s whole health...

Health Disparities, Health Literacy, Social Determinants

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6 Strategies for Decreasing Nurse Burnout

6 Strategies for Decreasing Nurse Burnout

Nurse fatigue and disengagement can pose serious problems for healthcare organizations, and a recent survey from Kronos found 63% of nurses say their job has caused burnout. The survey also found that more than 4 out of 5 nurses think hospitals today are losing good staff because other employers offer a better work/life balance. When nurses experience burnout—often defined as a state of emotional...

Burnout, Nursing, Patient Satisfaction

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Reducing Physician Burnout: 5 Strategies

Reducing Physician Burnout: 5 Strategies

Burnout, often defined as mental and physical exhaustion caused by excessive work-related stress, is a common issue in many professions, especially healthcare. In particular, nurses and physicians frequently experience burnout due to the stressful nature of their positions, and the number of healthcare practitioners who report feelings of burnout has been steadily increasing in recent years. According...

Burnout, Patient Satisfaction

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Health Literacy and Hospital Readmission Rates

Health Literacy and Hospital Readmission Rates

Readmission rates are a concern for many hospitals, as admitting the same patient multiple times is costly, and, if readmission rates for the facility are higher than average, it can lead to penalties under the Centers for Medicaid and Medicare Services Hospital Readmissions Reduction Program (HRRP). As such, many organizations are continuously looking for ways to reduce readmission rates, including...

AMI, Health Disparities, Health Literacy, HRRP, Readmissions, Social Determinants

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What is BPCI?

What is BPCI?

Bundled Payments for Care Improvement (BPCI) was an initiative created by the Center for Medicare and Medicaid Innovation (CMMI) to test the efficacy of several different episode-based payment models in producing higher quality, moore coordinated health care at a lower cost to Medicare. BPCI was launched in 2013 concluded in 2018. The BPCI Advanced Model is a new iteration of the program and a continuation...

BPCI, BPCI Advanced, Bundled Payments, Episode-Based Payment Models

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OCM 2.0

What is OCM 2.0?

OCM 2.0 is a proposed alternative to the current Oncology Care Model (OCM) program, and was created by the Community Oncology Alliance (COA) in June 2019. COA submitted OCM 2.0 to the Physician-Focused Payment Model Technical Advisory Committee (PTAC), an advisory committee that evaluates physician-focused payment models for the Secretary of Health and Human Services (HHS). Challenges of the...

APMs, Bundled Payments, Episode-Based Payment Models, OCM, Oncology, Oncology Care Model

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OCM Quality Measures

OCM Quality Measures

The Oncology Care Model (OCM) is an episode-based payment model designed to provide high quality, highly coordinated oncology care at low cost. In order to assess and verify clinical outcomes, patient outcomes, and coordination of care, as well as ensure continued quality of care, CMS measures OCM participants’ performance using quality measures from four of the National Quality Strategy Domains,...

Bundled Payments, Episode-Based Payment Models, OCM, Oncology, Oncology Care Model, Quality of Care

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What is a MEOS Payment? | What is a Monthly Enhanced Oncology Services Payment?

What is a MEOS Payment?

A Monthly Enhanced Oncology Services (MEOS) payment is part of the two-part payment system specific to the Oncology Care Model (OCM). Under OCM, participating Medicare-enrolled physician groups continue to receive regular fee-for-service (FFS) Medicare payments, but also receive a MEOS payment of $160 per-beneficiary for delivery of “enhanced services,” as well as a retrospective performance-based...

APMs, Bundled Payments, Episode-Based Payment Models, Oncology, Oncology Care Model

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The Oncology Care Model: An Overview

The Oncology Care Model: An Overview

The Oncology Care Model (OCM) is an episode-based payment model developed by the Centers for Medicare & Medicaid Services Innovation Center (CMMI) in order to improve the quality of care cancer patients receive at the same or lower cost. According to the National Cancer Institute, “In 2018, an estimated 1,735,350 new cases of cancer [were] diagnosed in the United States and 609,640 people will...

APMs, Bundled Payments, Episode-Based Payment Models, OCM, Oncology, Oncology Care Model

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