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Care Guidance Programs: Transforming Chronic Care Management for a More Equitable Future

We’re excited to share a recent article published in Medical Economics by Tina Graham, COO of Guideway Care, that sheds light on the transformative potential of care guidance programs in the realm of chronic care management (CCM). CCM plays a pivotal role in bridging the gap between healthcare providers and their vulnerable patients. Those at […]

Guideway Care In Group Practice Journal!

Discover how the payvider model is revolutionizing healthcare delivery in the United States in our article published in Group Practice Journal, an American Medical Group Association (AMGA) publication. Introductory paragraph below and read the full article here: May / June Issue of Group Practice Journal Providers and payers in the U.S. healthcare system have been […]
Craig Parker

Guideway Care CEO, Craig Parker, Selected to Present at Health Insights Fall Forum, Addresses Growing Need for Alternative Care Approaches

Guideway Care’s chief executive officer, Craig Parker, will co-present with David Randall, chief strategy officer, UAB Health System at the Health Insights Fall 2022 Forum, Thursday, October 27, New Orleans, LA. Parker will share Guideway Care’s perspectives and experiences in alternative patient interaction methods – from care at home to non-clinical navigation, and will share […]

Patient Experience

Why Communication Is the Key to Enhancing Patient Experience at Your Hospital

Why Communication Is the Key to Enhancing Patient Experience at Your Hospital

Healthcare institutions intend to make a lasting impression on their patients by providing great patient experiences. Sometimes, factors like timely and quality service delivery are known to leave a lasting effect on these patients. However, it now emerges that communication might be the magic that every hospital needs to leave that great patient experience. If […]
How Telehealth Revolutionizes Patient Interaction and Engagement

How Telehealth Revolutionizes Patient Interaction and Engagement

Telehealth allows healthcare providers to engage more with their patients by providing access to care at great convenience. Regardless of the location, medical professionals leverage this innovative solution to expand their impact on patient engagement. These systems allow patients to be more involved in their care, keep track of medical records, and ensure informed decisions […]
The Importance of Harnessing Data Insights for Enhanced Patient Retention Strategies

The Importance of Harnessing Data Insights for Enhanced Patient Retention Strategies

When a hospital offers healthcare services, the aim is to improve patient’s experience and overall well-being. However, some patients may seek health care outside the hospital’s network, causing a direct loss of revenue to the facility. Hospitals depend on a steady stream of patients for financial stability—hence the need to enhance the quality of care. […]
Understanding the EOM and OCM: How They Compare

Understanding the EOM and OCM: How They Compare

The Centers for Medicare & Medicaid Services (CMS) introduced the Enhancing Oncology Model (EOM) to replace the Oncology Care Model (OCM). They share several similarities and differences. Here’s a detailed analysis of EOM vs OCM to help you understand how they compare. Downside Risk The first difference between EOM vs OCM is that in the […]
The Advantages of Measuring Outcomes in Healthcare Settings

The Advantages of Measuring Outcomes in Healthcare Settings

The need to measure outcomes in the evolving world of healthcare is crucial. Healthcare providers and other stakeholders can use the information gathered to improve their healthcare facility. This explains the importance of healthcare outcomes measurement. Quality Improvement When providers and healthcare professionals measure outcomes, they can spot areas where they can improve. They can […]
Person Holding Hand Of A Patient

The Importance of Patient Retention in Hospital Success

To run a hospital, you need to have patients. Besides acquiring new patients, you also need to keep them loyal to your hospital. The ability to keep patients coming back to you is called patient retention. Patient retention is vital to the success of your practice. This post discusses in detail why patient retention is […]
The Impact of Managed Care on Value-Based Healthcare

The Impact of Managed Care on Value-Based Healthcare

A managed care organization (MCO) can add to the success of value-based care. Healthcare facilities are adopting MCOs to improve their patient outcomes while controlling the costs. What managed care organizations do in value-based care is use preventive health, population health management, and care coordination to manage patient care. They also coordinate between the various […]
Doctor Showing Tablet To Patient

Enhancing Patient Experience: Key Factors for Healthcare Providers

Patient experience is the general impression that patients have of the overall care delivery system in which they receive care. Healthcare providers have the responsibility of defining patient experiences. It is important to recognize and study the factors that can enhance the patient experience, as this has the potential to improve the level of patient […]
Smiling Women Giving Thumbs Up

What Is the Difference Between Patient Satisfaction and Quality Scores?

Hospitals are continually improving patient satisfaction and quality. While some organizations assume high-quality care will lead to high patient satisfaction, the situation is often more complex. To address both effectively, hospital quality leaders must understand the difference between patient satisfaction and quality scores. Understanding Patient satisfaction Patient satisfaction refers to how patients perceive their experience […]
Completing A Five-Star Review

Distinguishing HCAHPS From the Overall Customer Experience

While the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is a significant tool in measuring patient satisfaction, it represents a single aspect of the overall patient experience. Understanding the differences between HCAHPS and the patient experience is crucial for healthcare providers dedicated to improving patient experience. Here are the distinctions between these […]
How Engaging Patients Keeps Them Coming Back

How Engaging Patients Keeps Them Coming Back

Patient engagement is essential in healthcare, moving past just giving medical care to making an interactive space where patients feel appreciated. But what’s the link between patient engagement and patient retention? Healthcare providers that make engaging with patients a top priority have lower rates of patients leaving. Keeping a patient you already have is up […]
How Healthcare User Experience Elevates Patient Retention: A Guide by Guideway Care

How Healthcare User Experience Elevates Patient Retention: A Guide by Guideway Care

The healthcare industry has seen a seismic shift toward patient-centric care. Healthcare user experience plays a pivotal role in this transformation, directly affecting patient satisfaction and, ultimately, retention. This article aims to shed light on how enhancing the healthcare user experience can significantly improve patient retention. We’ll also discuss how retaining patients through user experience […]

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News

Notebook With A Pen And A Stethoscope

Care Guidance Programs: Transforming Chronic Care Management for a More Equitable Future

We’re excited to share a recent article published in Medical Economics by Tina Graham, COO of Guideway Care, that sheds light on the transformative potential of care guidance programs in the realm of chronic care management (CCM). CCM plays a pivotal role in bridging the gap between healthcare providers and their vulnerable patients. Those at […]

Guideway Care In Group Practice Journal!

Discover how the payvider model is revolutionizing healthcare delivery in the United States in our article published in Group Practice Journal, an American Medical Group Association (AMGA) publication. Introductory paragraph below and read the full article here: May / June Issue of Group Practice Journal Providers and payers in the U.S. healthcare system have been […]
Craig Parker

Guideway Care CEO, Craig Parker, Selected to Present at Health Insights Fall Forum, Addresses Growing Need for Alternative Care Approaches

Guideway Care’s chief executive officer, Craig Parker, will co-present with David Randall, chief strategy officer, UAB Health System at the Health Insights Fall 2022 Forum, Thursday, October 27, New Orleans, LA. Parker will share Guideway Care’s perspectives and experiences in alternative patient interaction methods – from care at home to non-clinical navigation, and will share […]