Patient Experience

Key Points: Transportation is such a critically important part of U.S. healthcare that lives hang in the balance without it. A prime example involves cancer survivors. Several studies have drawn this link, which is one of several social determinants of health (SDoH), and the numbers are alarming. Researchers Uncovering Risks When Rides are Unavailable Look […]

Key Points New Humana data identifies which social determinants of Health (SDoH) have the biggest impact on health and well-being, as measured by care quality and acute care utilization. Findings can help healthcare organizations, payers and public policymakers better determine macro-level effective SDoH interventions among individuals with type 2 diabetes. Thanks to Humana, its survey results […]

When health care managers aim to set targets for their company, this is called quality improvement. Quality improvement is an essential part of any healthcare organization. However, this term can be somewhat vague at times. Therefore, what does quality improvement in health care really mean? Well, in this article, let’s talk about the definition as […]

When it comes to scheduling efficiency, it’s one of the most important parts of your practice. If you have no-shows, it can have a detrimental effect on your medical office. However, this can often be a difficult task to manage. So in this article, let’s talk about how to reduce no show rates in outpatient […]

New study reinforces findings of 2020 Health Affairs report Three years ago, Health Affairs reported that experts estimate that up to 80 percent of a person’s health is determined by nonclinical factors—things like financial stability, access to safe, affordable housing and to healthy food, and social supports. Yet, as a society, we spend billions of dollars […]

In today’s day and age, healthcare organizations must approach their care coordination with the utmost scrutiny. Custom communication, efficiency, and productivity are key. Toward these aims, bundling payments is one way to achieve your organizational outcomes. This is especially important with the Centers for Medicare and Medicaid Services (CMS) and  bundled payment initiatives. Furthermore, the […]

AI is becoming increasingly popular across the world, and it also promises to change healthcare as we know it. In fact, AI can help enhance health equity. This is both true at the point of care and with regards to decision making in clinical practice. So in this article, let’s talk about how data and […]

2022 was a tough year for staffing in key direct patient care roles, per the American Medical Group Association (AMGA) 2022 Report: Medical Group Operations and Finance Survey. Dr. Ed Partridge, Guideway Care’s chief medical officer, says “Based upon conversations with practices and hospitals across the country, this situation is unlikely to change in the […]

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is the benchmark patient satisfaction survey. Patient engagement and satisfaction are essential factors in hospital reimbursement. These trends can help hospitals and healthcare providers to engage their patients more effectively. Read more: 4 Strategies for Improving HCAHPS Scores. As healthcare organizations continue to expand, it […]

Patient engagement has become critical in improving outcomes as the healthcare industry moves from a volume to a value-based care model. According to the American Journal of Medicine, around 50% of patients with chronic disease do not get clinical benefit from treatment because of poor compliance with medication regimens. Hence, it is essential to incorporate […]

Healthcare providers are always looking for ways to improve patient engagement. After all, engaged patients are more likely to comply with treatment plans and follow up with their doctors. They’re also more likely to be satisfied with their care. Patient engagement aims to get patients more involved in their health and healthcare. There are several […]

Patients are at the heart of health care, and patient experience (PX) and patient engagement (PE) are two key concepts that have gained traction in recent years. Constraints in the health care system—such as rising costs, staffing, and technology challenges—have created an urgent need to provide better patient service while simultaneously improving outcomes. The Hospital […]