“I received a call from, Beth, a Care Guide from my Medicare Advantage plan. She told me she was calling to see if there was anything she could help me with. I shared with her that I had been in and out of the hospital over the past year because of my COPD. She asked me questions about how I was doing with my follow-up appointments with my doctor and my medications. I let her know that I was missing my appointments because I didn’t have a way to get to them. I was also not taking my medications because I was having to choose between food and medications.
She told me that she could help! She called me every week to give me good news, but also to check in on my inhaler use, and physician visits. She was able to get my medications paid for, arrange for transportation, and get me in to see my doctor. I am so grateful I have my Medicare Advantage plan, and Beth!”
75-Year Medicare Advantage Member