Numerous studies have shown correlations between patient satisfaction and outcomes—two key performance indicators for medical organizations. Due to these trends, as well as an increasing recognitio…
Nursing staff, including registered nurses, nursing aid, and nursing managers and directors, play an integral role in a patient’s experience within any health care setting. As such, these care prov…
Today’s healthcare organizations are saddled with the challenging task of balancing medical outcomes, budget constraints, and patient satisfaction. While certain factors affecting patient satisfact…
Social determinants of health (SDOH) is a term used to describe the conditions where people live, learn, work, play, and age that directly affect their health outcomes and risks. While the ability …
Nurse fatigue and disengagement can pose serious problems for healthcare organizations, and a recent survey from Kronos found 63% of nurses say their job has caused burnout. The survey also found t…
Burnout, often defined as mental and physical exhaustion caused by excessive work-related stress, is a common issue in many professions, especially healthcare. In particular, nurses and physicians …
Readmission rates are a concern for many hospitals, as admitting the same patient multiple times is costly, and, if readmission rates for the facility are higher than average, it can lead to penalt…
To improve quality scores and patient outcomes, healthcare organizations often need to implement strategies that close gaps in care. When there are gaps in patient care, individuals are more likely…
The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a standardized survey developed by the Centers for Medicare & Medicaid Service (CMS) that is sent to patients af…
