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Patient Satisfaction Survey

Patient Satisfaction: What It Is, Why It Matters & How to Improve It

Patient satisfaction: a subjective measure of whether a patient’s expectations about a health encounter were met. Patient satisfaction can be a loaded term. Patients want a great care experience, and the focus of physicians and nurses is to provide great health care, but these two priorities are not always aligned. Patient satisfaction doesn’t always correlate with the best outcomes. Furthermore,...

HCAHPS, Patient Experience, Patient Satisfaction

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HHS Confirms Launch of New Mandatory Bundled Payment Models

HHS Confirms Launch of New Mandatory Bundled Payment Models

In remarks to the Patient-Centered Primary Care Collaborative, HHS Secretary Alex Azar confirmed that new mandatory bundled payment models are coming. During his tenure as Secretary of HHS, Azar has consistently signaled that new, required episode-based payment models are coming, and elaborated on those plans in yesterday’s remarks, saying, “We need results, American patients need change,...

Alternative Payment Models, BPCI, BPCI Advanced, Bundled Payments, Cancer, Cancer Navigation, CJR Model, OCM, Oncology, Oncology Care Model

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Mandatory Bundled Payments on the Horizon

Mandatory Bundled Payments on the Horizon

Requiring APMs Necessary to Test Efficacy and Spur Reform, Azar Says There are continuing indications that mandatory alternative payment models (APMS), including mandatory bundled payments, are coming. During remarks to the Physician-Focused Payment Model Technical Advisory Committee (PTAC) on September 6, 2018, Alex Azar, secretary for the Department of Health and Human Services (HHS), stated,...

Alternative Payment Models, BPCI, BPCI Advanced, Bundled Payments, Cancer, CJR Model, OCM, Oncology Care Model

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2018 National Patient Navigation Compensation Survey Results

2018 National Patient Navigation Compensation Survey Results

From late 2017 through early 2018, we invited those working in navigation roles in the U.S. to participate in a patient navigation compensation survey. In addition to questions on pay, survey respondents also provided information on their professional experience, the makeup of their navigation teams, training experiences, and more. It is our hope that the resulting data will provide much-needed...

AONN, Cancer Navigation, Nurse Navigators, Nursing, Patient Navigation

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Dr. Edward E. Partridge, Guideway Care CMO, 2018 Healthcare Bundled Payments Conference

Dr. Edward E. Partridge to Speak at 2018 Healthcare Bundled Payments Conference

Dr. Edward E. Partridge, Chief Medical Officer of Guideway Care, is slated to speak at the 2018 Healthcare Bundled Payments Conference. The conference is scheduled for September 13-14, 2018 in Las Vegas, NV. Dr. Partridge will draw on his experience as Medical Director of the UAB Health System Cancer Community Network and Director Emeritus and Distinguished Professor of the UAB Comprehensive Cancer...

Alternative Payment Models, BPCI, BPCI Advanced, Bundled Payments, Care Guidance, Patient Care Connect, Patient Navigation, UAB Medicine

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UAB Medicine, Cancer Navigation Program, COPD Care Guidance

UAB Medicine Partners With Guideway Care for COPD Care Guidance

BIRMINGHAM, Ala., Apr 24, 2018: Guideway Care today announced a new care guidance partnership with UAB Medicine for chronic obstructive pulmonary disease (COPD) patients. The partnership aims to improve patient health by providing additional, non-clinical support beyond the hospital stay. Patients in the program receive support and instruction from trained lay navigators, or care guides, through...

Alternative Payment Models, Bundled Payments, Care Coordination, Care Guidance, COPD, HRRP, Patient Navigation, Readmissions, UAB Medicine

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Tina Graham, COO, Guideway Care

A New Direction in Cancer Care – American Healthcare Leaders Magazine Interviews Guideway Care COO

“Working at Guideway Care is one of the most exciting things I’ve ever been able to do in my career,” Graham says. “This company has such a great purpose. We are doing something that improves patient care and population health while making health care more affordable for everyone in the system.” Read the full article at https://americanhealthcareleader.com/2017/new-direction-cancer-care/.

Cancer, Cancer Navigation, Care Guidance, Patient Navigation

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Craig Parker, CEO, Guideway Care CEO

Craig Parker Tells the Guideway Care Story in a Techbilder’s Blog

The story behind Guideway Care goes back to the early 2000s, when a team from UAB led by Ed Partridge and Mona Fouad secured a grant to conduct women’s health screenings in rural Alabama. Their goal was to eliminate the disparities in disease detection and treatment between rural and urban regions. Read more at http://www.techbilders.com/index.php/2017/10/11/craig-parker-guideway-care/.

Cancer, Cancer Navigation, Care Guidance, Health Disparities, Patient Navigation, Rural Health, UAB Medicine

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Dr. Edward E. Partridge, Guideway Care CMO, 2018 Healthcare Bundled Payments Conference

Guideway Care Welcomes Chief Medical Officer, Edward E. Partridge, M.D.

Birmingham, AL, October 3, 2017: Edward E. Partridge, M.D., has been named chief medical officer of Birmingham, Alabama-based Guideway Care, according to an announcement by Craig Parker, the company’s president and CEO. Dr. Partridge, recognized as one of the country’s leading gynecologic-oncologists, is highly regarded for his work to improve access to quality health care for underserved populations...

Cancer, Cancer Navigation, Care Coordination, Care Guidance, Health Disparities, OCM, Oncology Care Model, Patient Navigation, UAB Medicine

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Guideway Care

Guideway Care Helps OCM Participants Exceed Navigation Requirements With a Superior Patient Experience

Guideway Care is presenting at a regional Oncology Care Model (OCM) and Healthcare Reform Summit Meeting on July 12, 2017 at UAB Comprehensive Cancer Center’s Wallace Tumor Institute building. The purpose of this event is to better prepare participants for OCM, MACRA, OPPS, and the value-based care delivery programs of the future. The introduction of CMS’ Oncology Care Model is recognition of the...

Cancer Navigation, Care Coordination, Care Guidance, OCM, Oncology Care Model, Patient Navigation

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