5 Ways to Attract New Patients from Local Employers
Five ways to attract new patients from local employers, from job boards and social media to employee offers, local SEO and customized content. Follow each step to grow your practice’s patient base.
What are EMRs (Electronic Medical Records)?
Electronic medical records store and track patient data digitally. Learn what an EMR is, how it differs from an EHR and how to use it to improve care, billing, collaboration and data security.
How Are Healthcare Providers Using Video For Training & Communications?
Healthcare providers use video for patient education, event broadcasts, staff onboarding and training. See how each use works and follow tips for appointment and procedure videos.
How to Do Healthcare and Medical SEO?
Healthcare and medical SEO starts with keyword research and a site patients find easy to use. Follow four steps to optimize content, navigation and search visibility for your practice.
The Impact of Communication on Patient Engagement
Clear communication drives patient engagement. See how it improves quality of care, involvement in treatment, outcomes and satisfaction, and follow the tips that strengthen it.
How to Develop a Healthcare Social Media Calendar for Your Practice?
Build a healthcare social media calendar for your practice. Learn how planning, visibility and performance tracking work, then follow tips for choosing goals, platforms and content.
What Is Patient Experience and Why Is the Concept So Important?
Patient experience covers every interaction across the care journey, from the front desk to billing. See why it matters for outcomes, satisfaction, safety and cost.
Contact Center Lessons To Improve the Patient Experience
Contact center lessons for a better patient experience. See how real-time service, automation, data insights, a unified experience and self-service options keep patient inquiries from falling through the cracks.
How Do Healthcare Call Centers Differ From Traditional Call Centers?
Healthcare call centers differ from traditional call centers in services, metrics and clinical context. Compare patient access, scheduling, education, clinical assistance and billing support.
The Top Tips for Ensuring a HIPAA-Compliant Call Center
Use these tips to keep a medical call center HIPAA compliant. Follow requirements for data encryption, employee training, access control and security measures that protect patient information.
What Is HIE and Why Is It Important?
A health information exchange shares patient records securely across providers. Learn how HIE improves care decisions, cuts duplicate services and strengthens data quality and population health management.
Critical Steps for Successful Provider Credentialing
Provider credentialing steps, from pre-credentialing and privileges to site visits and CAQH ProView. Follow the sequence so providers join the plans and networks that bring patients through the door.
Understanding Google Analytics 4 for Healthcare Brands
The latest Google Analytics shows how patients interact with your healthcare website or app. Learn how it tracks conversions and behavior and how to enable it.
How to Analyze Healthcare Call Center Data to Improve Efficiency?
Analyze healthcare call center data to improve efficiency and service. Segment patients, track outcomes, review performance data and use insights to raise satisfaction.
6 Ways to Improve Patient Outcomes
Six ways help healthcare organizations improve patient outcomes, from clear communication to preventive care, technology and data. See how each supports quality in value-based care.
5 Top Reasons Hospital Readmissions Happen: And How to Prevent Them
Five top reasons hospital readmissions happen include ignored discharge instructions, medication issues, falls, surgical complications and patient demographics. Learn how to prevent each one.
6 Key Benefits of Cloud Computing in Healthcare
Cloud computing gives healthcare organizations six benefits: shared health records, streamlined processes, better data security, flexibility, patient experience and lower cost.
Resolving Barriers to Care: Patient Activation is a Step Forward for Health Systems to Advance Health Equity in Value-Based Care
Patient activation resolves clinical and non-clinical barriers to care and advances health equity in value-based care. See how a systematic approach lets clinicians work at the top of their licensure.
Health Equity: Why it Is Important and How to Achieve it
Health equity means everyone has an opportunity to reach their best health. Learn why it matters and how healthcare centers reduce disparities in access to care.
The Right Balance: Technology and Patient Care
Technology improves patient care when organizations use it with judgment. Learn four ways it helps you understand patients, manage records, communicate and serve them better.
Why Patient Education Vital for Engagement & Better Outcomes?
Patient education gives patients the information to understand their condition and act on it. See four benefits for engagement, treatment plans, safety and cost.
4 Examples of Health Disparities and Potential Solutions
Four examples of health disparities show where access and outcomes differ by race, income and location. See the solutions that help healthcare organizations build more equitable care.
Expert Strategies to Reduce Hospital Readmissions in Home Health
Home health agencies reduce hospital readmissions through five strategies, from hospital communication to post-discharge follow-up. See how a complete transition from hospital to home keeps patients out of the hospital.
4 Easy Tips to Reduce Operational Costs in Healthcare
Four tips help hospitals and health systems reduce operational costs without compromising patient care or safety. See how satisfaction strategy, vendor contracts and automation lower cost to serve.