Patient Experience

The healthcare industry has seen a seismic shift toward patient-centric care. Healthcare user experience plays a pivotal role in this transformation, directly affecting patient satisfaction and, ultimately, retention. This article aims to shed light on how enhancing the healthcare user experience can significantly improve patient retention. We’ll also discuss how retaining patients through user experience […]

In the ever-evolving healthcare sector, the focus has shifted from merely providing medical services to offering a holistic healthcare experience. Building relationships with patients is not an option but a necessity. This article, brought to you by Guideway Care, aims to shed light on the compelling reasons why building relationships with patients for patient retention […]

Engaging patients in their healthcare journey is crucial for both the well-being of the patient and the healthcare system. But what happens when patients become inactive? In this article, we’ll explore how to engage inactive patients in healthcare, why it’s important, and practical ways to re-engage inactive patients. The Importance of Patient Engagement Engaging patients […]

In the healthcare sector, understanding the needs and experiences of patients is crucial. Measuring patient satisfaction not only helps in retaining existing patients but also in acquiring new ones. In this article, we will explore diverse ways to measure patient satisfaction and why it’s essential for healthcare providers. Why Measure Patient Satisfaction? Patient satisfaction is […]

In the ever-competitive healthcare sector, attracting new patients is crucial for growth. But how do you stand out? The answer lies in a well-crafted patient acquisition strategy. This article will explore effective patient acquisition strategies in healthcare, providing you with actionable best practices to elevate your game. What Sets Patient Acquisition Apart? Patient acquisition is […]

In the healthcare sector, two terms often surface: patient experience and patient satisfaction. While they may seem interchangeable, they serve distinct roles in shaping healthcare quality. This article aims to dissect the difference between patient satisfaction and patient experience, offering a comprehensive understanding of each. What Defines Patient Experience? Patient experience encompasses a broad spectrum […]

Key Points: Transportation is such a critically important part of U.S. healthcare that lives hang in the balance without it. A prime example involves cancer survivors. Several studies have drawn this link, which is one of several social determinants of health (SDoH), and the numbers are alarming. Researchers Uncovering Risks When Rides are Unavailable Look […]

Key Points New Humana data identifies which social determinants of Health (SDoH) have the biggest impact on health and well-being, as measured by care quality and acute care utilization. Findings can help healthcare organizations, payers and public policymakers better determine macro-level effective SDoH interventions among individuals with type 2 diabetes. Thanks to Humana, its survey results […]

When healthcare managers aim to set targets for their company, this is called quality improvement. Quality improvement is an essential part of any healthcare organization. However, this term can be somewhat vague at times. Therefore, what does quality improvement in health care really mean? Well, in this article, let’s talk about the definition as well as […]

When it comes to scheduling efficiency, it’s one of the most important parts of your practice. If you have no-shows, it can have a detrimental effect on your medical office. However, this can often be a difficult task to manage. So in this article, let’s talk about how to reduce no show rates in outpatient […]

When it comes to health care, improving the patient experience is of the utmost importance. After all, they’re the ones who pay the bills and keep your practice going. However, many hospitals and private practice facilities don’t understand the correct priorities when it comes to treating patients in the best way possible. And that’s because […]

In today’s day and age, healthcare organizations must approach their care coordination with the utmost scrutiny. Custom communication, efficiency, and productivity are key. For these aims, bundling payments is one way to achieve organizational outcomes. This is especially important with the Centers for Medicare and Medicaid Services (CMS) and  bundled payment initiatives. Furthermore, the Comprehensive […]