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4 Compelling Reasons Why Your Patients Need Healthcare Navigation

Doctor Explaining Patient About Treatment

Cancer care is a complex and ever-changing field, and navigating the healthcare system can be daunting for even the most experienced patients. Healthcare navigation is a valuable service that can make the process easier by providing support from an expert who knows what to do regarding getting care. The Enhancing Oncology Model (EOM) by the Centers for Medicare & Medicaid Services (CMS) aims to improve the quality of care for cancer patients with expert navigation for positive patient outcomes.

Read more: Guideway Care Announces Program Results: Meeting Goals of New CMS Enhancing Oncology Model.

Healthcare navigation in oncology provides the following four key benefits to patients.

1) Personalized Support

Cancer patients who receive personalized support through a healthcare navigation program have a much better chance of successfully navigating the healthcare system. Healthcare navigation programs provide individualized assistance tailored to each person’s needs, allowing them to make informed decisions about their care and treatment options. This support is critical for patients who may need to become more familiar with the complexities of the healthcare system or lack access to timely information. Healthcare navigation programs also provide emotional support, helping patients feel supported and less isolated during their cancer journey.

2) Access to Resources

Healthcare navigation programs offer access to a wide range of resources that can help patients better understand their diagnosis and make informed decisions about treatment options. Healthcare navigators provide information on clinical trials, financial assistance, and support services. They guide patients through obtaining a second opinion or exploring new treatment options. Navigators can also connect people with patient advocacy groups or other resources to help them manage their diagnosis.

3) Reduced Disparities in Care

The EOM model of healthcare navigation helps reduce disparities in care faced by low-income and vulnerable populations. By connecting patients with the necessary resources and assistance, navigators can ensure that all individuals have access to the same quality health care regardless of their income, language preference, or race. This improved access can lead to better overall outcomes for these underserved groups and help reduce the gaps in care. Furthermore, navigators can help patients understand and take advantage of insurance plans and other benefits they are eligible for and provide emotional support during difficult times. This increased access to healthcare services is essential for ensuring quality healthcare delivery across all populations.

4) Better Revenue

A value-based care reimbursement system and improved patient experience have enabled healthcare navigators to bring in better revenue for the organization. The maximization of impact on quality outcomes, value-based care, and cost efficiency is best achieved when supported by an effective navigation program. Healthcare organizations should invest in patient navigation services as they can reduce the cost burden of chronic diseases while improving overall patient outcomes.

Further, patient navigation can help to avoid repetitive visits due to a lack of information or incomplete treatment plans. It also helps to reduce the associated cost of these repeat visits and can thus result in improved revenue for the organization through better utilization and retention of resources.

Call Guideway Care for the best healthcare navigation in cancer care. We are dedicated to providing cancer patients with a comprehensive and affordable navigation system that helps them make informed decisions about their care. We aim to ensure that every individual receives the best possible care, regardless of their financial or insurance status.

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