Strategic Partnership Introduces Care Guidance to Vizient’s High Value Network, Connecting Employers to Top-Tier Health Systems Nationwide

Key Points:

• Guideway Care partners with Vizient to enhance its High Value Network (HVN)
• D2E approach improves patient outcomes, reduces costs for self-insured companies
• Care Guidance supports HVN with pre-and-post discharge coordination, management
• Dedicated care guides extend connected care, alleviates strain on clinical staff

Guideway Care is excited to announce its strategic partnership with Vizient, Inc., the nation’s largest member-driven healthcare performance improvement company. In the scope of this partnership, Vizient will implement Guideway’s structured care guidance program to enhance its provider-led surgical care High Value Network (HVN).

Comprised of 14 top-tier health systems across 17 markets in the U.S., Vizient’s HVN connects multi-market, self-insured employers with high-quality health system partners. Participation in this network provides transparent, pre-negotiated discounted rates with top-tier medical providers and vendors, including Guideway Care.

According to Craig Parker, the CEO of Guideway Care, “Our care guidance program directly aligns with Vizient’s Direct to Employer (D2E) approach, which is designed to improve patient experience, health outcomes and reduce costs for self-insured employers and Plan Sponsors. We will support Vizient’s HVN through our structured, non-clinical patient navigation solution focused on pre-and post-discharge patient engagement, coordination and management.”

Ben Gazaway, senior D2E network development director at Vizient, said, “We are giving self-insured employers a way to contract directly with the best providers nationwide in ways that are transparent, predictable and seamless for the patient. Guideway will serve as the ‘air traffic controller’ for participants enrolled in employer sponsored health plans that are contracted within the Vizient network, helping guide participants and their dependents throughout their healthcare journeys.” 

Guideway’s Care Guidance Solution

Guideway Care partnerships share a common objective of advancing health equity throughout the healthcare system. Our programs are designed to fully support this as a priority as health equity is tied to quality goals of managed care quality programs and value-based arrangements.

Our highly trained “care guides” interact with patients and their families throughout all points along the care journey – from hospital intake to post-discharge continuum of care. These specialists activate patients through a combination of human engagement, technical innovation and workflow protocols that proactively uncovers and resolves disparities that pose barriers to care access, delivery and adherence – risk factors that potentially lead to avoidable health deterioration, utilization and readmissions.

When an outsourced care guidance program is well designed, implemented and managed, it provides a significant upside for the hospital, its clinical staff and patients as well as payers. Through a care guidance partnership, clinical staff receive the extended support they need to ensure the delivery of equitable while collaborating with care guides to enhance patient experience, patient satisfaction score and resumption of functioning, quality of life.

This approach ensures the delivery of equitable, patient-centric care in the context of the Triple Aim of improving the care experience, advancing population health and reducing total cost of care. This is where the proposition of our solution presents the most value to all shareholders.

Guiding the Future of Equitable Healthcare

Contact us for insight into how Guideway Care, as your partner, can implement an efficient and effective care guide solution to support your clinical team and deliver on the promise of health equity based on the needs of the patient populations in your community.

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