Unlock Measurable Healthcare Outcomes:

Cut Readmissions by 35% and Boost Patient Satisfaction by 31%

Partner with Guideway Care Today to Drive Real Results in Patient Activation and Satisfaction

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35% Reduction in Readmissions

Hospitals using Guideway Care see significant improvements in patient outcomes, leading to a 35% decrease in readmissions.

31% Increase in Patient Satisfaction

Our patient-centered approach enhances the patient experience, increasing overall satisfaction and engagement.

29%-35% Reduction in Acute Care Utilization

By resolving clinical and non-clinical barriers, we help hospitals lower costly acute care utilization.

Identifying the Problem

Despite significant investments in patient engagement, hospitals continue to face challenges in reducing readmissions and improving patient satisfaction.

Traditional methods aren’t enough

Digital-only solutions fail to reach all patients, leaving critical gaps in care.

Engagement alone isn’t effective

To see real results, you need to activate patients—help them take charge of their health and navigate barriers.

EHRs lack non-clinical workflows

Electronic Health Records (EHRs) don’t address Social Determinants of Health (SDOH) or track non-clinical barriers that are essential for improving outcomes.

Our Solution

Guideway Care delivers comprehensive patient activation, not just engagement. We go beyond the limitations of digital solutions by combining the power of people, process, and technology.

Human-Centered Approach

Our Care Guides work directly with patients, building relationships and addressing the root causes of non-compliance, such as transportation issues, financial struggles, or lack of understanding of discharge instructions.

Proven, Scalable Workflows

Our structured processes track every conversation, giving hospitals real-time data and insights that improve care and reduce readmissions.

Technology that Works

Our platform integrates seamlessly with your systems, automating patient outreach, tracking results, and ensuring that no patient falls through the cracks.

How We Do It

01 People

Our Care Guides are highly trained and intensively focused on connecting with patients. They provide ongoing support, check in regularly, and help patients navigate challenges that affect their health outcomes.

02 Process

Every patient interaction is structured, tracked, and turned into actionable data. This ensures that patients are receiving the right kind of support at the right time.

The Importance of Harnessing Data Insights for Enhanced Patient Retention Strategies

03 Technology

Our platform is the backbone of the process, managing patient outreach and utilizing over 1000 disease-specific protocols refined through years of experience.

The Guideway Care Advantage

People

Process