Patient Engagement

In the past, healthcare providers relied heavily on traditional methods like mailers and automated phone calls to engage with patients. However, the digital age has ushered in a new wave of digital patient engagement platforms that are revolutionizing the way healthcare providers communicate with their patients. Why Digital Platforms Matter in Healthcare Patients now expect […]

In a world where healthcare has become increasingly digitized, providers face the challenge of maintaining high-quality patient interactions. Virtual patient engagement has emerged as a pivotal strategy, especially in the wake of the COVID-19 pandemic. This article aims to provide healthcare providers with actionable insights for enhancing virtual patient engagement. The Importance of Effective Communication […]

The healthcare industry has seen a seismic shift toward patient-centric care. Healthcare user experience plays a pivotal role in this transformation, directly affecting patient satisfaction and, ultimately, retention. This article aims to shed light on how enhancing the healthcare user experience can significantly improve patient retention. We’ll also discuss how retaining patients through user experience […]

When it comes to scheduling efficiency, it’s one of the most important parts of your practice. If you have no-shows, it can have a detrimental effect on your medical office. However, this can often be a difficult task to manage. So in this article, let’s talk about how to reduce no show rates in outpatient […]

While aiming to improve your healthcare organization’s revenues and also patient outcomes, customization is important. But personalization in healthcare extends beyond what you may have previously thought. After all, healthcare patient engagement involves virtually every aspect of your practice – from your online presence, to your patient enrollment, to your quality of care. Keep reading, […]

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is the benchmark patient satisfaction survey. Patient engagement and satisfaction are essential factors in hospital reimbursement. These trends can help hospitals and healthcare providers to engage their patients more effectively. Read more: 4 Strategies for Improving HCAHPS Scores. As healthcare organizations continue to expand, it […]

Communication is key to a successful patient engagement strategy. Healthcare organizations must establish effective communication channels to keep patients informed and involved in their care. When patients feel like they are part of the decision-making process and have a voice in their care, they are more likely to be engaged in their treatment. Patient-self reporting […]

Healthcare providers are always looking for ways to improve patient engagement. After all, engaged patients are more likely to comply with treatment plans and follow up with their doctors. They’re also more likely to be satisfied with their care. Patient engagement aims to get patients more involved in their health and healthcare. There are several […]

As technology advances and the healthcare industry shifts to value-based care, it is more important than ever for healthcare providers to find innovative ways to engage patients in their care. Patient-centered Care has become the gold standard of healthcare, and technology can help make it easier to communicate with patients. According to the World Health […]

In a situation report released on March 11th 2020, the World Health Organization characterized the quickly spreading novel coronavirus (COVID-19) a pandemic.¹ With the number of COVID-19 cases rising by the day and concern over whether the outbreak could overwhelm the U.S. healthcare system, it is important to be proactive in the way that patients […]

When treating certain health conditions, physicians are faced with the challenge of motivating patients to change their behaviors. Successful management of lifestyle diseases, such as obesity, heart disease, and Type 2 diabetes, hinges on a patient’s willingness and ability to alter their day-to-day actions, including diet, exercise, smoking, and drinking—but what happens when there are […]

One key measure of hospital care quality is the facility’s readmission rates, or the percentage of patients who experience unplanned readmission after a previous stay. Readmissions are expensive—more than $14,000 per readmission in costs to the hospital, on average, according to the Healthcare Cost and Utilization Project. Even though hospitals may end up making a […]