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Guideway Care is Your One Solution for Evidence-Based Patient Activation

Improve Financial and Clinical Outcomes Across the Enterprise

Guideway Care is Your One Solution for Evidence-Based Patient Activation

Improve Financial and Clinical Outcomes Across the Enterprise

Who We Serve

Evidence-Based Patient Activation
for Financial & Clinical Excellence

Empowering Hospitals, Risk-Bearing Organizations, Strategic Specialties, and More to Achieve Transformative Outcomes

At Guideway Care, we bridge the gap between clinical intent and patient action

Our evidence-based patient activation solution is designed to solve key challenges for hospitals and health systems—from growing strategic specialties and enhancing HCAHPS scores to reducing HRRP penalties and minimizing patient leakage. By leveraging a unique blend of activation psychology, advanced technology, and our specially trained Patient Activation Agents (PAA) and Guides (PAG), we empower healthcare leaders to expand market share, improve clinical capacity, and ensure every patient takes the right, timely steps toward optimal care.
Effective Strategies: Why Patient Care Team Communication Matters for Readmission Rates

We serve a broad base of healthcare organizations

We also serve risk-bearing organizations—including payors, ACOs, and bundled payment providers—as well as strategic specialties like oncology, orthopedics, bariatrics, women’s health, and chronic care management. Additionally, our approach supports Federally Qualified Health Centers and medical device partners by addressing access, outreach, and cost challenges. With a comprehensive, unified framework, our solutions lower costs, boost adherence, and elevate member satisfaction, paving the way for sustainable, measurable improvements in both financial and clinical outcomes.

Solve Hospital & Health System Activation Gaps

Empowering Hospitals & Health Systems
to Bridge the Activation Gap

Drive Superior Patient Outcomes, Reduce Costs, and Enhance Efficiency with Evidence-Based Patient Activation
Guideway Care’s evidence-based patient activation solution is designed specifically for hospitals and health systems seeking to overcome the challenges of patient non-adherence and fragmented care. By eliminating non-clinical barriers through a blend of activation psychology, advanced technology, and our specially trained Patient Activation Agents (PAA) and Guides (PAG), we help your organization achieve measurable improvements in key performance areas—from boosting HCAHPS scores and reducing HRRP penalties to expanding market share and enhancing operational capacity.

Our Key Outcomes

Grow Strategic Specialties

Improve HCAHPS Scores

Decrease HRRP Penalties

Increase Clinical Capacity

Expand Patient Market Share

Reduce Patient Leakage

Enhance Appointment Adherence

Activate via Nurse Triage

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Risk-Bearing Organizations:
Payers, ACOs, Bundled Payment Providers

Transforming Risk Management for Utilization, Cost Efficiency and Member Satisfaction

Our evidence-based patient activation solution helps risk-bearing organizations—payors, ACOs, and bundled payment providers—lower costs, improve adherence, and boost member satisfaction.
Guideway Care’s tailored approach empowers risk-bearing organizations to mitigate financial risk and drive quality outcomes through proactive, evidence-based patient activation. By leveraging a combination of advanced technology, data-driven insights, and our specially trained Patient Activation Agents (PAA) and Guides (PAG), we streamline care processes, improve member adherence, and ensure that every patient member takes the necessary steps toward optimal health.

Our Key Outcomes

Lower Costs

Promote Adherence

Enhance Member Satisfaction

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Grow, Streamline and Improve Outcomes for Strategic Specialties

Drive Superior Specialty Group Financial Outcomes, Increase Practice Capacity, Provide Effortless Patient Experience and Find New Patients while Reducing Costs.
Guideway Care’s tailored activation solution accelerates growth and enhances performance across strategic specialties. By leveraging our advanced technology platform and the expertise of our specially trained Patient Activation Agents (PAA) and Guides (PAG), we eliminate non-clinical barriers that impede member adherence and care continuity. This enables your specialty programs to attract new members, streamline care delivery, and consistently achieve superior clinical and financial outcomes.

Empowering Oncology, Orthopedics, Bariatrics, Women’s Health, and Chronic Care Management Through Evidence-Based Patient Activation

Our activation psychology-based, motivational patient guidance technology and asymmetric data produced measurable results across key specialties

Oncology

Orthopedics

Bariatrics

Women’s Health

Chronic Care Management

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Address Access, Outreach, and Cost Challenges Facing Federally Qualified Health Centers (FQHCs)

Empowering FQHCs to Expand Access and Reduce Costs

Targeted outbound campaigns and fully staffed patient connect teams that proactively link underserved populations to vital health services.

Guideway Care’s comprehensive solution is purpose-built to reach the communities that need care the most. By fully staffing FQHC patient connect teams and deploying multi-channel outbound campaigns—including SMS, voice calls, and email notifications—we deliver timely appointment reminders, essential health education, and streamlined scheduling support. Our proactive approach is designed to overcome common barriers such as transportation challenges, language differences, and scheduling conflicts, ensuring that every member is connected to care.
Guideway Care’s targeted outreach can boost appointment adherence and drive incremental funding of approximately $100 to $300 per patient annually.
By integrating these proactive activation strategies with a dedicated staffing model, Guideway Care not only enhances access and reduces costs but also strengthens FQHCs’ capacity to deliver high-quality, sustainable care to underserved communities.
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Improving Medical Device Manufacturers Utilization & Adoption

Accelerating Medical Device Utilization and Adoption

Our evidence-based patient activation initiative drives higher device usage, improved compliance, and enhanced clinical outcomes through targeted outreach and coordinated follow-up.

Innovative medical devices are transforming patient care, yet their full potential is often hindered by gaps in adoption, education, outreach and underutilization. Guideway Care’s evidence-based patient activation initiative accelerates medical device utilization and adoption by ensuring that both providers and patients receive the targeted support needed to integrate these technologies into routine care pathways. Our approach leverages timely, multi-channel outreach and coordinated follow-up to drive device awareness, proper usage, and ongoing support.
In recent implementations, our initiatives have delivered compelling results: one case study demonstrated a 20% increase in device utilization rates and a 15% reduction in training gaps.
Additionally, other documented efforts have reported improvements in device compliance of up to 25% and accelerated adoption by 10–20%, resulting in enhanced clinical outcomes and increased revenue opportunities for our partners. These outcomes highlight how our streamlined activation process not only boosts device effectiveness but also supports manufacturers and healthcare providers in achieving operational efficiencies and sustainable growth.
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Close the Gap with Evidence-Based Patient Activation

It’s time to close the engagement gap in your organization.
Don’t settle for costly programs that maintain the status quo. Download our Short Guide to Evidence-Based Patient Activation to learn how Guideway Care can drive better outcomes and financial performance for you. See the data, case studies, and model behind this proven solution – and discover how to finally achieve the patient engagement breakthrough your team has been looking for. Get the guide now and start your journey to real patient activation and real results.
Evidence-Based Patient Activation Guide
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