Care guidance goes beyond mere patient navigation—bridging gaps in care, creating patient behavioral change, and uncovering and addressing the hidden barriers to care and well-being within social determinants of health. Patients need support that goes beyond facility walls and addresses their whole spectrum of health. Providers need a trusted member of their care team that can help empower and activate patients in their health care journey. Guideway Care serves patients and providers with a proven, technology-enabled care guidance program that integrates with a hospital’s current care team to quickly and efficiently extend individualized, disease-specific support to patients outside facility walls.
We help hospitals improve patient experience, build long-term provider-patient relationships, strengthen their reputation in the community and position their organization for success in value-based payment models.
We help health plans drive patient behavioral change, improve patient satisfaction/quality of life and realize cost savings through the reduction of unnecessary utilization.
We help ACOs reduce avoidable inpatient admissions and emergency room visits, improve key quality metrics, effectively manage patients across the care continuum, increase patient engagement, and capture reportable data, including patient-reported outcomes.
We help employers by providing support to employees when and where they need it, creating patient behavioral change and reducing unnecessary utilization costs.