
At Guideway Care, we bridge the gap between clinical intent and patient action
Our evidence-based patient activation solution is designed to solve key challenges for hospitals and health systems—from growing strategic specialties and enhancing HCAHPS scores to reducing HRRP penalties and minimizing patient leakage. By leveraging a unique blend of activation psychology, advanced technology, and our specially trained Patient Activation Agents (PAA) and Guides (PAG), we empower healthcare leaders to expand market share, improve clinical capacity, and ensure every patient takes the right, timely steps toward optimal care.

We serve a broad base of healthcare organizations
We also serve risk-bearing organizations—including payors, ACOs, and bundled payment providers—as well as strategic specialties like oncology, orthopedics, bariatrics, women’s health, and chronic care management. Additionally, our approach supports Federally Qualified Health Centers and medical device partners by addressing access, outreach, and cost challenges. With a comprehensive, unified framework, our solutions lower costs, boost adherence, and elevate member satisfaction, paving the way for sustainable, measurable improvements in both financial and clinical outcomes.