Building an effective, economically feasible guidance program that bridges the gaps patients experience in their care journey has proven difficult for many hospitals. In addition, traditional patient navigation models that use costly clinical resources and technology platforms have failed to drive patient behavioral change and uncover and address the barriers hidden within social determinants of health. As readmission rates stagnate or even rise and opportunities to improve patient satisfaction are superseded by competing priorities, hospitals are burdened with rising readmission penalties under the HRRP and are falling further and further behind in preparing for other looming value-based reimbursement requirements.
Guideway Care offers a proven, technology-enabled care guidance program that integrates with your current care team and unifies patient data from across the system, allowing you to quickly and efficiently extend individualized, disease-specific support to patients outside facility walls. The gains made in the areas of care transitions, collaboration, and knowledge gaps will lead to rapid improvements in patient outcomes and satisfaction, as well as readmission rates.