Support and Extend Your Care Team
Are you expecting to be short of nurses during the COVID-19 crisis? Are you looking for ways to use non-clinical resources to extend your clinical teams? Are technology solutions failing to protect your teams from the tidal wave of need being expressed by patients?
We offer highly trained, non-clinical Care Guides that can be activated immediately to support and extend your clinical care team.
Care Guides, working remotely and guided by a highly efficient, disease-specific structured workflow platform, connect with patients via phone and engage deeply in a peer-to-patient relationship. Our Care Guidance service, which also includes AI-driven workflows and digital communication tools, is proven to be incredibly effective at keeping patients healthy and out of the hospital, as well as dealing with all of the non-clinical issues, questions and concerns that are impacting patients and causing them to deluge your limited nurse resources.
– Nurse Practitioner at a Major Academic Medical Facility
COVID-19 Pre-screening Protocol
Guideway Care also offers a COVID-19 pre-screening protocol, which we are prepared to quickly deploy to healthcare facilities as needed. We want to ensure that patient populations are receiving proactive and informative care in the wake of the COVID-19 outbreak. Guideway Care’s digital capabilities equip us with the ability to perform widespread outreach to a large number of patients in a short amount of time, helping healthcare organizations more quickly identify potential cases. Our pre-screening process utilizes both automated and remote tools to efficiently pre-screen patients, immediately escalating possible cases to the appropriate clinical resource and providing disease-specific information to patients while helping protect the capacity of clinical teams.