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Guideway Care Affirms Support for Payers to Meet New HEDIS® Metrics 2023, Including Guidelines for Social Need Screening and Intervention


BIRIMNGHAM, Ala.
October 11, 2022
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Guideway Care is proud to point to its leading role in helping payers meet the new HEDIS® Metrics 2023 published by the National Committee for Quality Assurance (NCQA) for Social Need Screening and Intervention (SNS-E).

We are in a unique position to help payers make health equity actionable and provide health plans with a clear path to value. We applaud the new metrics to substantiate not only the identification of members who have food, housing and transportation insecurities, but also the resolution of those identified health-related social needs.


These measures are an effort to advance health equity and encourage health plans to address social determinants of health (SDoH) and unmet social needs.

Our multi-point Service as a Solution model help payers to positively impact HEDIS Metrics, CAHPS scores and Medicare Stars Ratings through outbound member interactions and the active identification and resolution of healthcare barriers related to SDoH.

Please view the full press release here.

We are in a unique position to help payers make health equity actionable and provide health plans with a clear path to value. We applaud the new metrics to substantiate not only the identification of members who have food, housing and transportation insecurities, but also the resolution of those identified health-related social needs.