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Conditions/Disease States

Guideway Care: Improving Health Outcomes Through Expert Guidance Programs

Guideway’s library of evidence-based protocols form the framework for these programs and can be tailored to meet the needs of your specific patient population. In addition to providing disease-specific, non-clinical interventions, a crucial element in an effective care guidance program is the ability to provide patients with the support they need, when they need it.

Whether it’s the ability to provide pre-surgery prep reminders the day before the patient’s appointment, or monitoring wound status post-discharge, Guideway Care provides your patients with the non-clinical the support they need, when they need it. Providing your patients with the right support at the right time will improve outcomes, increase patient satisfaction, reduce unnecessary utilization, and help your organization align with alternative payment models.
Read examples of how care guidance supports patients in areas including, but not limited to:

Acute Myocardial Infarction (AMI)
Guideway’s care guidance program for AMI patients includes practical barrier resolution, patient education (general education of heart failure, ischemic heart disease, stroke, etc.), smoking cessation, medication adherence, and other non-clinical interventions for common comorbidities, including COPD, diabetes and anemia.
 
Cancer

Guideway Care’s cancer care guidance program has its roots in the Patient Care Connect (PCC) Program, a CMMI-funded pilot that spanned twelve cancer centers across five states. Independently audited and validated savings reached nearly $4,100/quarter per patient during the acute care phase, with similar savings in the last six months of life (more than $8,000 per patient), as well as HCAHPS care transitions scores in the 95th percentile or above among U.S. hospitals. The program includes barrier resolution, patient education, advanced care planning, connection with psychosocial support resources, and other interventions needed to support alternative payment models such as the Oncology Care Model.

Coronary Artery Bypass Grafting (CABG)

Guideway’s care guidance program for CABG patients includes practical barrier resolution, patient education (including wound care, infections, etc.), patient-reported wound monitoring, medication adherence, dietary instruction, and other non-clinical interventions for common comorbidities, including diabetes and COPD.

COPD

Guideway’s care guidance program for COPD patients includes barrier resolution, extensive patient education on a variety of topics, pulmonary rehab accountability, smoking cessation, medication adherence, and other non-clinical interventions for several common comorbidities, including cardiovascular disease, depression/anxiety, diabetes and osteoporosis.

Heart Failure

Guideway’s care guidance program for heart failure patients includes practical barrier resolution, patient education, medication adherence, smoking cessation, dietary instruction, and other non-clinical interventions for several common comorbidities, including COPD, diabetes, high blood pressure and obesity.

Obstetrics

Guideway’s care guidance program for obstetric patients is a wellness program designed to enhance the care experience for patients and their families, increase engagement, and ensure the mother-to-be feels supported, informed and prepared for every step in her journey. The proactive non-clinical interventions included in the program are designed to support expectant mothers and their families with improved communication, education and personal assistance. Our program invites expectant mothers to see your clinical resources as key tools to help her through every aspect of pregnancy, and even into the first transitions with her newborn. The program is comprised of person-to-person and technology-enabled interactions, ensuring the patient feels heard, valued and prepared through every step of their care journey.

Pneumonia

Guideway’s care guidance program for pneumonia patients includes practical barrier resolution, medication adherence, smoking cessation (if applicable), and patient education (fluid intake, heart failure symptoms, COPD, bronchioectasis, etc.).

THA/TKA

Guideway’s care guidance program for THA/TKA patients includes practical barrier resolution, patient education (including wound care, infections, etc.), patient-reported wound monitoring, medication adherence, and other non-clinical interventions for common comorbidities, including hypertension, diabetes, obesity, deficiency anemias, hypothyroidism, and depression.