Our non-clinical Care Guides support patients and their caregivers to identify and resolve practical, social, physical, emotional, and spiritual barriers to care. The goal of the Care Guide is to help lower stress for patients by proactively identifying issues and connecting patients with the appropriate resource for resolution. This is an opportunity to make a difference for patients and caregivers.
By helping address the non-clinical factors that have a large impact on overall patient health, Guideway helps providers improve patient outcomes, increase patient satisfaction, reduce unnecessary utilization, and meet and exceed quality requirements.
Applicants with clinical degrees such as Nursing, CNA, Medical Assistant will not be considered for this position.