About Guideway Care

Guideway Care works with companies, hospitals, specialty practices and health plans to support patients from initial interest (lead generation and conversion) through their entire care journey (planning, pre-procedure and post-discharge).

Our Origins are Rooted in Success

Guideway Care started at the fourth largest academic medical center in the country as part of a $15 million Centers of Medicare and Medicaid Services (CMS) innovation grant to improve care for cancer patients. The non-clinical care guidance services delivered as part of this program resulted in $57 million in savings realized across five states within 36 months.
Since our inception, we have broadened the scope of diseases and conditions that we support to include chronic conditions, avoidable utilization and avoidable deterioration, avoidable readmissions, CMS bundles, patient satisfaction, and remote patient monitoring. Our client base represents large, medium, and small hospital programs and medical practices of varying sizes. We also maintain a significant client base across payors and medical device companies focused on increasing awareness and adoption of their products and services.
Daily, we drive more patients into client facilities for treatment, and we help manage those patients through each step of their care journey.

The Combined Power of Conversion Healthcare

In 2019, Guideway Care combined with Sequence Health under the Conversion Healthcare umbrella.

Together, our companies deliver a full continuum of patient connection, activation, and relationship management from initial interest through a patient’s care journey. As one unified company under Conversion Healthcare, we create a unique solution for healthcare organizations looking to build loyalty, satisfaction, and improved financial and patient results. Our breadth and depth have made us one of the most recognized names across health verticals and a leader in converting ineffective patient activities to health-focused action.
We keep patients on the right path to success across health events including:
  • Acute myocardial infarction
  • Amputation
  • Atherosclerosis
  • Back or neck procedure
  • Cancer
  • Cardiac arrhythmia
  • Cellulitis
  • Chronic obstructive pulmonary disease (COPD), bronchitis, asthma
  • Congestive heart failure
  • Coronary artery bypass graft (CABG)
  • Diabetes
  • Fractures of the femur and hip or pelvis
  • Gastrointestinal hemorrhage
  • Gastrointestinal obstruction
  • Identification of and outreach to patients at rising risk for readmission/ED visits
  • Implantable cardiac devices (defibrillators, pacemakers)
  • Lower extremity/humerus procedure except major joint
  • Major bowel procedure
  • Major cardiovascular procedure
  • Major joint replacement of the lower extremity, including total hip arthroplasty (THA) and total knee arthroplasty (TKA)
  • Major joint replacement or revision
  • Percutaneous coronary intervention (PCI)
  • Pregnancy
  • Sepsis
  • Simple pneumonia and respiratory infections
  • Stroke
  • Urinary tract infection

Learn More About How Guideway Care Can Help