
About Us
At Guideway Care, we do one thing exceptionally well—activate patients. We are not just another digital engagement tool; we are the patient activation company that fuses cutting-edge AI technology with activation psychology-based motivational techniques and highly trained human insight. Our unique approach, built on our proprietary Motivational Patient Guidance (MPG) Model, transforms patient intentions into measurable actions. By assessing both a patient’s intrinsic motivation and the practical ease (or convenience) of completing essential health tasks, we create personalized interventions that overcome both clinical and non-clinical barriers. This integrated system not only drives down readmissions and boosts appointment adherence but also enhances patient satisfaction and improves overall health outcomes—all at the lowest total cost of effectiveness.
Our solution stands apart from conventional patient engagement methods that simply push generic messages or rely solely on clinical staff. Instead, we blend advanced technology, activation psychology, and a human touch to deliver the “next right step” for every patient. Whether it’s via synchronous phone calls, asynchronous SMS, immersive interactive video follow-ups, or personalized emails, our system ensures that each patient receives tailored support. By addressing real-world challenges—such as transportation, financial constraints, and low health literacy—our evidence-based model not only improves clinical and financial performance but also makes health equity actionable for all.