Who We Serve

Grow, Streamline, and Improve Outcomes for Strategic Specialties

Drive Superior Specialty Group Financial Outcomes, Increase Practice Capacity, Provide Effortless Patient Experience and Find New Patients while Reducing Costs

Guideway Care’s tailored activation solution accelerates growth and enhances performance across strategic specialties. By leveraging our advanced technology platform and the expertise of our specially trained Patient Activation Agents (PAA) and Guides (PAG), we eliminate non-clinical barriers that impede member adherence and care continuity. This enables your specialty programs to attract new members, streamline care delivery, and consistently achieve superior clinical and financial outcomes.

Empowering Oncology, Orthopedics, Bariatrics, Women’s Health, and Chronic Care Management Through Evidence-Based Patient Activation

Our activation psychology-based, motivational patient guidance technology and asymmetric data produced measurable results across key specialties.

Oncology

With our Oncology patient guidance model, healthcare organizations have witnessed significant improvements in appointment adherence and case conversions. In recent initiatives, programs have achieved first appointment adherence that resulted in 2,097 appointments gained, a conversion rate of approximately 13.5% for new cases, and the acquisition of 293 new cases—delivering new appointment revenue of roughly $276K and a contribution margin on new cases of about $3.2M over three years.These results underscore the value of a targeted activation strategy that accelerates treatment initiation and drives substantial financial impact.

Orthopedics

Our solution streamlines scheduling and follow-up processes for orthopedic services, reducing cancellations and improving surgical conversion rates by an estimated 20%. This results in more timely interventions and better clinical outcomes while enhancing overall practice efficiency.

Bariatrics

Focusing on eliminating member effort in bariatric programs, our activation model has led to a 73% increase in surgical volume, improved pre- and post-operative compliance, and reduced rates of complications and readmissions, all of which drive improved outcomes and revenue growth.

Women’s Health

In women’s health, tailored activation simplifies care coordination and boosts adherence to preventive and specialized services. Programs have experienced increased member retention and a growth in new member acquisition of 10–15%, driving enhanced service line performance and better health outcomes. Additionally, we’ve improved “appointment kept” rate by 31%, and lowered cancellations by 88% while eliminating 33% of cancellations.

Chronic Care Management

Our approach sustains long-term care continuity by addressing non-clinical barriers and reinforcing adherence for chronic conditions. Initiatives have achieved improvements in appointment keeping of up to 30% and reductions in acute care events by around 25%, contributing to significant cost savings and more stable member outcomes.

Close the Gap with Evidence-Based Patient Activation

It’s time to close the engagement gap in your organization.

Don’t settle for costly programs that maintain the status quo. Download our Short Guide to Evidence-Based Patient Activation to learn how Guideway Care can drive better outcomes and financial performance for you. See the data, case studies, and model behind this proven solution – and discover how to finally achieve the patient engagement breakthrough your team has been looking for. Get the guide now and start your journey to real patient activation and real results.